DaVita uses a customized Spot workflow to help managers file accurate, thorough corrective actions requests for review by HR. To improve this time-consuming and error-prone manual process, Spot aims to help managers document what happened, select the appropriate policy, draft an action plan—and get it all right the first time.
ASOS wanted a way for employees to raise various issues, including policy violations, illegal activity, and harassment and discrimination concerns. Employee trust and willingness to engage with the tool they chose was crucial so that HR could be aware of issues earlier.
BJSS needed several workflows for different types of communication: casual feedback, raising more serious issues, and whistleblowing. During implementation, the COVID-19 pandemic changed everything, and it became clear that they also needed a workflow for employees in various offices to share concerns around new COVID protocols.
In addition to using Spot for misconduct reporting, VSCO gives employees a way to share casual feedback and ask questions with Spot. Employees can identify the company value relevant to their feedback, choose to stay anonymous, and decide whether they want their question or feedback addressed in an all hands setting.
Aware that their traditional whistleblowing tool got little to no usage, NRL Federal Credit Union opted for a modern solution with higher engagement and more effective follow-up. Data security, privacy, and compliance are paramount for financial services groups, and Spot's IT team ensures that all requirements are met.
Corrective Actions
DaVita uses a customized Spot workflow to help managers file accurate, thorough corrective actions requests for review by HR. To improve this time-consuming and error-prone manual process, Spot aims to help managers document what happened, select the appropriate policy, draft an action plan—and get it all right the first time.
Raise an issue
ASOS wanted a way for employees to raise various issues, including policy violations, illegal activity, and harassment and discrimination concerns. A medium trusted by employees was crucial so that HR could be aware of issues earlier.
COVID-19
BJSS needed several workflows for different types of communication: casual feedback, raising more serious issues, and whistleblowing. During implementation, the COVID-19 pandemic changed everything, and it became clear that they also needed a workflow for employees in various offices to share concerns around new COVID protocols.
Feedback
In addition to misconduct reporting, VSCO uses Spot to give employees a way to share casual feedback and ask questions. Employees can identify the company value relevant to their feedback and decide whether they want their question or feedback addressed in an all hands setting.
Whistleblowing
NRL was aware that their traditional whistleblowing got little to no usage and opted to adopt a more modern solution that would help raise awareness should things go wrong. For a financial institute, safety was paramount and our IT team made sure all requirements were met.
