Features
Report intake
Brief or in-depth interviews
Customize casual interviews to raise issues, quick ones to give feedback, and thorough ones for formal grievances. We also offer workflows for COVID-19 concerns, whistleblowing, and more.
Case management
End-to-end management
Your HR team can easily take the correct next steps, communicate with anonymous reporters, and get follow-up engagement to close cases in a timely manner.
Routing and assigning
Spot can route reports so only the right people have access. Give employees options for where reports are submitted and assign cases to specific administrators.
Process automation
Stick to an unbiased set of responses and a consistent investigations workflow. Spot offers templated, click-together follow-up interviews and a customizable confirmation email.
HR team support
Guidance for rollout and investigations
Spot provides templates and guides for communicating with your employees. We can also advise admins on handling reports, from submission to follow-up to closing cases.
Usage data
Get the numbers you need to understand how things are going and where you need to take action. Data available via PDF, CSV, or Excel. You can also set up custom canned reporting.
Integrations
Your data is your data—we’re agnostic about where you store it. Ask about custom integrations for funneling Spot reports to the tools your team already uses.
24/7 support
Our globally distributed team responds much faster than the industry average.
Other benefits
Robust security
Learn more about Spot’s security and data privacy.
International
Available in Spanish, French, German, Italian, Dutch, and a growing list of other languages.